Privacy Policy

  • Privacy Policy

    We are committed to protecting your privacy in accordance with New Zealand Privacy Principles. We also recognise that when you choose to provide us information about yourself that you trust us to act responsibly and in your best interests, therefore we have the following policies in place to protect your personal information.

  • Storing Your Information

    We will take all reasonable steps to ensure that your information held by us is accurate, up-to date, complete, applicable, is not misleading and will only be used for the purposes stated in this document and/or our Privacy Policy. We will maintain security safeguards to protect your information and will take all reasonable steps to ensure that your information is not disclosed to any unauthorised person or entity.

  • Securing Your Information

    When making a transaction through this website your information will pass through a secure server using SSL(secure sockets layer) encryption technology. The encryption process ensures that your information cannot be read by or altered by outside influences.

  • Credit Card Security

    We protect the security of your credit card information, we work with Shopify Payments - a highly secure global payment gateway and PayPal, both secure payment solutions.

  • Information We Collect

    When you request goods or services we may collect personal information supplied by you when you complete an online form in order to facilitate the purchase of goods and/or services. Such information will enable us to process your transactions efficiently, analyse our website services and enable us to provide a higher level of customer service (which may include informative or promotional activities).

    We may also collect the following information/tracking data for statistical purposes and to help us understand how to make our website more available and user friendly for you and to measure the success of any advertising activities we may under take:

    (a) Your IP address. (b) The date and time of your visits to our website. (c) Your clicks and activity on this website. (d) The referring website if any through which you clicked through to this website. (e) Technical information on your browser, device and operating systems.

  • Information We Release

    We will only release information about you as authorised by yourself, required by law or where required in order for us to provide goods or services to yourself e.g to third party suppliers, or delivery companies. Where supplied to such third parties the information provided will only be sufficient for the third party to perform their services and may not be used by them for any other purpose.

    We will not release your information for any purpose which you could reasonably expect us not to release the information.

    Except as detailed above we do not share, give, sell, rent, or lease information to third parties and your personal information will only be disclosed to those employees within our organisation who have a need to know in order to ensure you are provided with information about our products and services or to request goods and services through this website.

    Under the Privacy Act legislation you can ask to see any information we may hold about you and you also have the right to have any inaccuracies in the same corrected by us. We will comply with any such requests to the extent required by the Privacy Act legislation within fourteen (14) days of the receipt of your request. We may ask you to verify your identity in order to help us respond efficiently to your request.

  • Cookies

    We and our partners may use various technologies to collect and store information when you use this website, and this may include using cookies and similar tracking technologies, such as pixels and web beacons. These web beacons track certain behaviour such as whether the email sent through the website was delivered and opened and whether links within the email were clicked. They also allow us to collect information such as the recipient’s:

    IP address, browser, email client type and other similar details; tracking website usage and traffic;

    Reports are available to us when we send email to you, so we may collect and review that information. These cookies do not read your hard drive but may be stored on your hard drive to enable our website to recognise you when you return to the same.

  • Mailing Lists

    If at any time you are on a mailing list of ours then you may request to be removed from the same and we will comply with your request. If there is no unsubscribe button provided then please contact us with your request using the “Contact Us” section of this Website.